Termos do serviço



The domain of this Website belongs to Sustainable Makers, based in Rua Zona Industrial do Alto de Pega, 4480-761 Vila do Conde, which is responsible for its exploration and operation.

The use of the Website by third parties, requires, from now on, the acceptance of these Terms and Conditions by its Users.

Access to Website

Sustainable Makers may at any time, forbid its access to third parties, namely for the purpose of website maintenance. Additionally, Sustainable Makers has the right to close the website at any time if justified.

Intellectual Property Rights

Sustainable Makers owns the copyright to all texts, drawings, images, graphics and other content that is available on the Website.

Users are not allowed to reproduce, copy, alter, sell or use these elements without obtaining the necessary authorization in writing from Sustainable Makers in advance.

Privacy and treatment of personal data

For the purpose of creating an account, it will always be asked to the User to provide an e-mail contact and a password. It is up to the User to keep this data safe and change it if there are signs of abuse of the account by unauthorized third parties.

In the same way, if the data or personal information provided by the Users changes, it will be their responsibility to update those elements.

Without prejudice, the privacy of the Users of the Website is a particular concern for Sustainable Makers. In this way, we created our Privacy Policy, which contains the general principles applicable to the collection and processing of personal data, which we will strictly comply with.

Our Privacy Policy is complemented by our Cookies Policy.

Third party links

The Website provides, via hyperlink, access to third party websites.

However, as such websites are not controlled or operated by Sustainable Makers, the respective terms and conditions of use are not applicable to them. In this sense, Sustainable Makers is not responsible for the content of the terms and conditions of third party websites.


Sustainable Makers presents the product online, receives orders, payments and carries out logistical collection operations at the suppliers' facilities. Sellers are responsible for managing price, inventory and order preparation time. Also, inventories are managed directly by the Seller;

Each Seller has its "store within the Sustainable Makers marketplace", that is, a space dedicated to the Brand where only its products are presented.

Sustainable Makers is responsible for informing the customer of the tracking number and delivery status of their order.

Shipping costs are the responsibility of the Customer.

If a certain seller intends to offer shipping costs, it is the responsibility of the seller, as well as all inherent issues.


Invoice is issued by Sustainable Makers, on behalf of the seller - (Billing Model on behalf of third parties).

Costs and commissions

There is no payment required to register on the marketplace, or any initial fee.

Sustainable Makers will keep a commission corresponding to the value of each purchase made on the website.


Sustainable Makers undertakes to receive the total value ​​of all purchases from the marketplace and transfer the corresponding amount to the seller after 14 days of purchase.

The terms legally determined in the previous paragraph, exist to bear the delivery time, as well as the mandatory return period of 14 days after receiving the product. At the time of transfer, the seller receives the amount agreed with Sustainable Makers, the purchase amount minus the commission previously agreed.

Changes to the Terms and Conditions

Sustainable Makers reserves the right to make the necessary changes to these Terms and Conditions. Whenever this happens, they will be published on the Website, so it is advisable that Website Users review it regularly.

Suggestions and complaints

If Users have any questions related to these Terms, the following contacts may be used: info@sustainablemakers.com.